Privacy Policy

Information we collect

We may collect information you choose to provide, such as your name, email address, telephone number and the details included in an enquiry or order request.

When you browse the website, limited technical data—such as device type, browser, approximate location, pages visited and referral source—may also be collected through server logs or consented analytics technologies.

How we use information

• To answer enquiries and provide requested information.
• To process and support purchases or bespoke requests.
• To maintain security, prevent misuse and improve the website.
• To send marketing communications only where permitted or consented to.
• To meet legal, accounting and regulatory obligations.

Legal bases

Depending on the context, we process personal information with your consent, to take steps at your request or perform a contract, to comply with legal obligations, or for legitimate interests such as operating, securing and improving our services.

Sharing and retention

We do not sell personal information. We may share it with trusted service providers—such as website hosting, email, analytics, payment or delivery providers—only where necessary and subject to appropriate safeguards.

Information is retained only for as long as needed for the purpose for which it was collected, including applicable legal, tax and record-keeping requirements.

Your rights

Subject to applicable law, you may request access, correction, deletion, restriction or portability of your personal information, object to certain processing, or withdraw consent. You may also lodge a complaint with your local data-protection authority.

Security and international transfers

We use reasonable organisational and technical safeguards to protect information. Where a provider processes data outside your country, we seek to use recognised transfer mechanisms and contractual protections where required.

Contact us

For privacy questions or to exercise your rights, contact us at info@glioridivenezia.com.